Testimonials

Thank you for your excellent service during and after purchase 0f our new Gazco gas fire. Your installer did a great job of fitting and hardly left any mess.
Very pleased with a job well done.

Many thanks

Jean & Keire Ford

Just had a stove fitted in a hundred year old house and to say the job was’nt easy was an understatement. However, Fusions determined installers did a sterling job and did manage to get the liner down the very awkward chimney without fuss and complaint and without quoting increased costs. They also gave great advice about how to build and control a good fire and I’m very pleased to say we now have a very toasty living room.

Thank you very much for a job well done.

S. Clarke
Henley in Arden

S. Clarke

Just had new stove installed. Installers came in took out old fireplace, surround etc and opened up hole to give required chamber, finished nicely and added Brazilian black slate hearth. Stove was then fitted even though chimney configuration was unusual they sorted it, Very professional service.

Would recommend Fusion to anyone

David Jennings
Birmingham

David Jennings

A big thank you to Fusion. Great to deal with, loved the up front quote, no second guessing how much the final cost would be. Installers Simon and Steve were very professional, no messing, just got on with the job. And the stove runs like a dream, fired up whilst typing this!! Thanks again.

G Somerfield
Dorrige

G. Somerfield

Hi Simon

My wife and I would just like to thank you and your team for a thoroughly professional and personal service. From the initial consultation through to the final installation of our stove and twin walled flue system there has been no problems and we are delighted with the finished product.

Other companies had previously quoted for the work and offered opinions but none came close to your level of service and competetive quote. I would not hesitate to recommend your company

Geoff Rhodes
Barnt Green

Geoff Rhodes

I’ve had my stove fitted for four months now, I did not want to rush in with my review, but I am happy to give Simon and his team a glowing testimonial. I am only sorry my house is not big enough to fit another stove, because I love it.

Many Thanks

Lyndsay Taylor

Please find enclosed cheque, being the balance due on completion of my new Worcester Bosch Combi boiler, installed at the address above.

Thank you for all your attention during the survey and in the course of carrying out the work, the whole experience was a pleasure from start to finish. Everything now appears to be giving every satisfaction.

– G. Betts Birmingham

G. Betts

Simon

I would like to take this opportunity to thank you and your colleagues for the wonderfull job carried out on the recent installation of our beautiful new Montfort Elegance stove. We did not expect anything else after visiting your showroom and experiencing your professional and informative sales staff who helped us make the right decision in the choice of our new multi-fuel stove.

I have already passed on your details to a friend who is thinking of purchasing a new stove

Once again thank you very much

– Michelle & David Pope Birmingham

Michelle & David Pope

I am just writing to “Thank You” for your services. Not many people think to say thank you when a job is carried out well and are only too quick to moan instead. Your fitters did an excellent job of the work they carried out and I would recommend “Fusion” to everyone. Your service, from choosing my new hole-in-the wall gas fire in your showroom to the work that was carried out installing it, was excellent. I would not hesitate to use you again.
– S. Porter Knowle

S. Porter

Just a few lines to say thank you for the installation of our marble fireplace and fire. we are  very pleased with the service you gave. Special thank you to Simon who installed it, very clean and tidy. We would not hesitate to recommend you to our friends.

Yours sincerely

Margaret & Bob Smith

I am writing to say how delighted I am with my new fire and surround. Even with just the glow on, the room feels instantly warm and cosy . Its absolutely perfect. Simon the fitter put dust sheets down, so there  was no mess at all. He was pleasant, friendly and could not have been moor helpful. I have found you service excellent and would definitely recommend you to anyone thinking of buying a new fireplace .

Susan Hemmings
Kings Norton

Susan Hemmings

On behalf of my sister Mrs V Jordan and myself, I would like to draw attention to Simon your fitter who recently installed a fire in my sisters home, and a fire and fireplace in my home. he was efficient and industrious and we were delighted with the finished job. His courtesy and pleasant personality must be a great asset to your business. He is an engineer one could always recommend. In this day and age his qualities should be treasured.

Yours sincerely
Annette Jones (Mrs)
Sheldon

Annette Jones (Mrs)

Dear Sirs,
We would like to express our appreciation of the work undertaken in fitting a new fireplace together with a new electric fire by Fusion Heating.
We were more than satisfied with the work carried out and the courtesy received by both shop management and the engineer selected to fit the
fire and fireplace.
We would also like to say that the fireplace etc. is giving us a lot of pleasure and hope your new customers will find the same.

Yours sincerely
A & D Edwards
Sheldon

A & D Edwards

Just a note to say how delighted we are with our new fireplace and gas fire. The whole process was dealt with very professionally at every stage,
and we will definitely be recommending Fusion to our friends and family.

Kind regards

Maureen & Brian

I would like to take this opportunity to say how thrilled my husband and I are with our new ‘fantastic’ stone fireplace and thanks to all at Fusion Fireplaces for the service we received from our first visit to your showroom to the fitting of the fire and fireplace yesterday. We would have no hesitation in recommending your company to anyone. Thanks for a job well done.

Sabina Hubbard
Water Orton.

Sabina Hubbard